The Higher Occupational Certificate: Human Resource Management (HRM) Administrator is a QCTO-aligned occupational qualification designed to strengthen HR administrative capacity within organisations. Delivered by WOL Academy as a corporate training solution, the programme equips employees with practical competencies to support compliant, efficient, and data-driven Human Resource functions.
This qualification is ideal for organisations seeking to upskill existing HR staff, support workplace-based learning projects, or implement structured HR capacity development initiatives aligned with national occupational standards.
NQF Level 05
120 Credits
SAQA ID 121150
QCTO Accredited
Programme Purpose
This qualification prepares employees to function effectively as Human Resource Management Administrators, supporting the full HR value chain through ethical, professional, and legally compliant administrative services.
Qualified HRM Administrators contribute directly to:
Improved HR operational efficiency
Accurate HR data collection and reporting for decision-making
Effective employment relations and internal communication
Secure and compliant HR record management
The programme is particularly suited to medium to large organisations, public sector institutions, SETAs, and skills development–funded training projects.
Who This Programme Is Designed For
This programme is Structured exclusively for corporate and workplace-based training projects, specifically for:
Corporates implementing internal HR upskilling programmes
Employers placing staff on occupational training projects
Organisations addressing HR compliance, governance, and administrative gaps
HR departments developing junior to mid-level HR administrators
Skills development providers delivering QCTO-aligned projects
Core Competencies Developed
Employees who complete this qualification will be able to:
HR Data Collection & Reporting
Collect, validate, and analyse HR data using appropriate systems
Convert HR data into decision-ready management information
Prepare professional HR reports and presentations
Professional HR Administrative Support
Support workforce planning, recruitment, and placement processes
Provide administrative support for performance management
Assist with learning and development administration
Administer grievance, disciplinary, and separation processes
Employment Relations & HR Communication
Coordinate HR communication channels
Respond to employee HR-related queries
Maintain records of employee meetings and forums
HR Records & Compliance Management
Compile, maintain, and safeguard HR and employee records
Control access to sensitive HR information
Archive and retrieve records in line with legal requirements
All competencies are assessed through integrated theory and practical workplace application.
Assessment Model
Assessment is conducted through an Integrated External Assessment at a QCTO-accredited assessment site. The model combines theory and practical application using an open-book, workplace-oriented approach.
Integrated external summative assessment
Theory and practical application combined
Open-book assessment format
Minimum assessment duration: 3 hours
Focused on real-world HR administrative competence
Entry & Work Experience Requirements
To qualify for the external assessment, employees must:
Complete the prescribed knowledge and practical skill modules
Submit a signed Statement of Work Experience
Maintain a workplace logbook confirming practical exposure
This approach ensures learning is embedded within the organisation, maximising return on training investment.
Why Corporates Choose WOL Academy
Organisations partner with WOL Academy for:
Project-based training delivery (not individual enrolments)
Alignment with QCTO occupational qualifications
Experience supporting corporate, SETA, and funded projects
Flexible delivery models: on-site, blended, or block release
Strong focus on compliance, operational readiness, and workplace impact
Ideal Use Cases
This programme is ideal for:
Internal HR capacity-building projects
Employment equity and skills development initiatives
HR governance and compliance improvement programmes
Succession planning for HR administrative roles
Workplace-based learning and occupational certification projects
Accreditation & Quality Assurance
WOL Academy is accredited by the Quality Council for Trades and Occupations (QCTO) as a Skills Development Provider.
Accreditation Number: SDP011225115658
Partner With WOL Academy
WOL Academy partners with organisations to design, deliver, and manage HRM Administrator training projects aligned with operational requirements and regulatory frameworks.
Contact Us For Questions & Corporate Training Bookings
Get in touch to discuss corporate training delivery, project-based implementation, customised programme rollouts or any other questions regarding this programme.